Your Privacy Is Our Responsibility

1. Introduction and Scope of Policy

774bd ("we", "our" or "platform") is an online entertainment and betting service operated for users in Bangladesh. By accessing our website 774bd.lat or using our services, you are considered to have agreed to the terms described in this privacy policy.

The purpose of this privacy policy is to clearly inform you how 774bd collects your personal information, why it is collected, how it is stored and protected, and in what circumstances it may be shared with third parties. We believe that transparency about information is the core foundation of a trustworthy online platform.

This policy applies to all services of 774bd, all pages of the website, the mobile experience, and customer support channels. If you disagree with any part of this policy, please refrain from using our services and contact our support team.

2. What Information We Collect

The following types of information may be collected as needed for registration, transactions, and service delivery on 774bd:

2.1 Identity Information

• Full name (in Bengali and English)
• Date of birth (for age verification — our service is for users aged 21 and above only)
• National identity card number or passport number (where applicable)
• Email address
• Mobile number
• Residential address

2.2 Financial Information

• Mobile banking account details (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system
• Login time and session data
• Site navigation patterns

2.4 Gaming Activity Information

• Betting history and results
• Preferred games and categories
• Bonus claims and wagering activity
• Records of participation in promotional offers

3. How We Collect Information

774bd collects your information in the following ways:

3.1 Direct Collection

You provide information to us directly when you create an account on our platform, fill in an identity verification form, contact our support team via live chat, or send us something by email.

3.2 Automatic Collection

When you browse our site, technical information is collected automatically through cookies, web beacons, and log files. This information is used to improve your experience and ensure security.

3.3 From Third Parties

Where necessary, limited information may be received from payment processors or identity verification services. This information is used solely for account verification and fraud prevention.

4. Purpose of Using Information

774bd uses your personal information only for lawful and specific purposes. The main purposes are described below:

4.1 Account Management

Information is needed to create and keep your account active, verify your identity, and ensure secure login. Preventing users under 21 from creating accounts is also part of this.

4.2 Payment Processing

Financial information is used to successfully complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, and to keep records of the related transactions.

4.3 Customer Support

Our 24/7 Bengali live chat support team may view your account information to resolve your issues quickly. This access is strictly limited to service delivery.

4.4 Fraud Prevention and Security

Technical and transaction data is analysed to detect and prevent account hacking, money laundering, creation of multiple accounts, and other suspicious activity.

4.5 Responsible Gaming

Monitoring your gaming patterns to identify signs of excessive gambling and providing support or imposing limits when needed is part of 774bd's responsible gaming commitment.

4.6 Service Improvement

Anonymised data is used to improve the overall user experience, plan new games and features, and resolve technical issues.

5. Information Storage and Security

774bd gives the highest priority to the security of your information. We apply industry-standard security measures:

5.1 Encryption and Network Security

• All data transmissions are protected by SSL/TLS encryption
• Sensitive information stored on servers is kept in an encrypted state
• Firewalls and intrusion detection systems are active
• Regular security audits are conducted

5.2 Access Control

Only authorised staff may access your information when required for their specific duties. Every access is logged and reviewed regularly.

5.3 Data Retention Period

Information is retained for the entire time your account is active. Even after account closure, financial and identity-related information may be kept for a set period for legal and audit purposes. Once that period has passed, the information is securely deleted or anonymised.

6. Sharing Information with Third Parties

774bd does not sell your personal information for commercial purposes or disclose it without authorisation. Information may be shared in the limited circumstances below:

6.1 Payment Service Providers

The necessary financial information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions. This information is limited to the relevant transaction only.

6.2 Technology and Operations Partners

Game software providers, server hosting services, and technology partners who assist in operating the platform receive only the information required for their specific role. They are all contractually bound to comply with our privacy standards.

6.3 Legal Obligations

It may be our legal duty to disclose information in response to applicable laws in Bangladesh or lawful orders from competent authorities. Any such disclosure is always kept to the minimum necessary.

6.4 Corporate Changes

If any change occurs in 774bd's business structure (such as a merger or acquisition), users will be informed in advance and their information will continue to be managed in a manner consistent with this policy.

7. Cookies and Tracking Technologies

Cookies are small text files that our website stores on your device. 774bd uses the following types of cookies:

7.1 Essential Cookies

The basic functions of the website are not possible without these cookies. They are essential for session management, maintaining login status, and security verification. These cookies cannot be disabled.

7.2 Analytics Cookies

Information about which pages are visited most, where users spend more time, and which features are popular is used to improve the service. This data is analysed in aggregate and is not used to identify you personally.

7.3 Cookie Controls

You can delete cookies or block new cookies from being accepted through your browser settings. However, disabling essential cookies will prevent some parts of the site from working correctly.

8. Your Rights

As a user of 774bd, you have the following rights regarding your own personal information:

8.1 Right to Access

You may request to know what information we hold about you and how it is used. We are committed to responding within thirty (30) days.

8.2 Right to Rectification

If there is any inaccuracy or error in your information, submit a request for correction. This can be done from the account page or via live chat.

8.3 Right to Deletion

If you wish to end your relationship with 774bd, you may request account closure. After meeting legal and audit requirements, all information will be securely deleted.

8.4 Right to Object to Processing

You may object to the use of your information for specific purposes. However, it may not be possible to stop processing information that is essential for operating the service.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact us. Requests can be submitted via live chat or email.

9. Protection of Minors

774bd's services are for users aged 21 and above only. We ensure the protection of minors through the following measures:

• Age verification process is mandatory at the time of registration
• The right to request proof of identity is reserved in cases of suspicion
• Registration by anyone under 21 is strictly prohibited
• The right to immediately close an account if verification fails is reserved

If you are aware of any minor using our platform, please notify our support team immediately. We will take action promptly.

10. Changes to This Policy

774bd may update this privacy policy from time to time in light of business needs, legal changes, or technological developments.

You will be notified of any significant changes via your registered email or through a notice on the site after you log in. Continued use of the site after changes have been made will be considered your acceptance of the new policy.

The "Last Updated" date shown at the top of the policy always indicates the most current version. Previous versions may be available upon request.

11. Contact

If you have any questions, complaints, or requests regarding this privacy policy, please contact us. Our team is always ready to respond in Bengali.